It appears there is a fundamental problem with BitPerfect v3 if you are using OS X 10.9.5 (Mavericks), and possibly also with Mountain Lion.  It appears that Mavericks is preventing BitPerfect from communicating with iTunes (apparently iTunes thinks BitPerfect does not have the necessary permissions to communicate with it).  We do not yet know why this is happening, but have a workaround under development that we could hopefully push out quite soon if it proves to be effective.

In the meantime, if you are able to use Time Machine to revert back to v2.0.2 of BitPerfect this would be your best course of action.